Shipping to 30+ countries

Shipping

Hoptimaal offers a wide variety of beers both in-store and online. If you can place an order, we usually have the product in stock (though mistakes can happen, unfortunately). Products that are in stock will be shipped the same day if ordered before 3:00 PM.

If we make an error with stock levels, you will be notified within 24 hours. In that email, we will offer you an alternative product, the right to a full refund, and a new delivery time. It's up to you how you'd like us to resolve the issue.

We ship all orders with DPD from the Netherlands. You can choose between:

  • Home delivery or delivery to your work
  • Delivery to a DPD pickup point near you

Shipping costs and the free-shipping threshold for your country are in the table below.

Deposit

On cans and bottles we charge the Dutch deposit (statiegeld): €0.15 per can and €0.10 per bottle (a little more for some bottles). It shows as a separate line in your cart. The deposit belongs to the Dutch deposit system: you can return the packaging in the Netherlands, not in deposit machines in other countries.

Shipping Costs by Country

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CountryShipping costReduced rateFree shipping from
Netherlandspickup point €6.95
home €8.50
–€75
Belgium€8.95–€100
Germany€13.50–€100
Denmark€15.95–€150
Austria€15.95–€150
Bulgaria€47.50€25 from €150not available
Estonia€17.50–€150
Finlandpickup point €24.95
home €29.95
home: €10 from €200pickup point €200
home €250
France€16.95–€150
Greece€29.50€15 from €150not available
Hungary€21.95€10 from €150€200
Ireland€15.95–€150
Italy€16.95–€150
Croatia€47.50€25 from €150not available
Latvia€17.50–€150
Lithuania€21.95€10 from €150€200
Luxembourg€12.95–€150
Poland€15.95–€150
Portugal€19.95€10 from €150€200
Romania€27.50€10 from €150not available
Spain€18.75–€150
Czech Republic€15.95–€150
Swedenpickup point €24.95
home €29.95
home: €10 from €200pickup point €200
home €250
Norway*Coming soon
United Kingdom*Coming soon
Switzerland*Coming soon

Delivery

DPD generally delivers within 24 hours after receiving the parcel. So if we have received your order before 15:00 on working days, in 99% of cases you will have your order at home the next day. It may sometimes happen that they need one day longer. You can follow this via the Track & Trace details you receive from us, so you can see exactly where your order is. DPD also gives you a time window of 2 to 4 hours in which your order will be delivered. Not at home? No problem! You can indicate yourself whether you want them to come by again tomorrow or whether they should deliver it to the nearest post office.

Do you have a question about the delivery of your beer? Feel free to contact us: customer service.

Returns

You have a cooling-off period of 14 days after you have received the product. Within this period you can register the product for return. The email you received stating that your order is on its way contains a link that you can use to easily and free of charge download and print a return label. Returning is free: we provide the return label and the shipping costs of your return are at our expense. After registering your return, you have another 14 days to send the product back. If you bought multiple items at once, the period starts after receipt of your last item.

How do I return or exchange a product?

  • Fill in the return form within 14 days after receipt. If you are unable to print the return form, please write at least the order number and your name on a piece of paper and include it with your return.
  • Register your return with our customer service. You can do this by sending an email to: info@hoptimaal.nl or by calling 085 -130 1591. Or print your return label yourself via the link in the email titled "Your order is on its way".
  • After registering your return, you have another 14 days to send the product back.
  • Then send your return back in its original condition and with the packaging. Products that are damaged or incomplete are not eligible for exchange or refund.

Please note: after the 14-day cooling-off period it is no longer possible to return your product.

What can you expect after returning your product?

After receiving your return, you will receive a confirmation from us. This can take 3 working days, but in general we process your return on the day we receive it. We will check your return to see whether your product meets our return conditions and will then get to work on the solution you want.

Do you want your money back?

  • We will refund the purchase amount within 3 working days after confirmation of receipt to the account with which you paid. If you want to receive the purchase amount in another way, please contact us about the possibilities.
  • In case of visible signs of use, missing accessories or missing packaging, you are no longer entitled to a refund. If the packaging is not returned entirely in its original condition, we won't make a fuss and you will in any case get 75% of the purchase amount back. This is very rarely the case; usually the full purchase amount is simply refunded.

Do you want to receive a new product?

After receiving your return, we will send the new product right away. If the product is no longer in stock, we will refund the purchase amount to the account with which you paid.

  • Is the new product cheaper? The remaining amount will be refunded to your account within 3 working days.
  • Is the new product more expensive? You will receive a payment request for the remaining amount. After receipt of payment, we will send the product immediately.
  • Do you want to receive the new product at a different address or on a different day? Please contact us.

Exceptions

Beer that has been opened will not be taken back. We also do not take back beer that you ordered at a discount because the shelf life is almost expired. Of course we state this clearly on the product page, so that you are not surprised by a limited best-before date.

The item may be returned to the address below:

Hoptimaal
Leeghwater 5
3825MR Amersfoort
Netherlands

Order before 3:00 PM on weekdays, shipped today.
Break-proof packaging

Your beers are always carefully packaged. If there is any damage during transit, we offer a guarantee. Not satisfied, money back.

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Beer School · Ingredient

Water

Beer is mostly water. What is dissolved in it, such as calcium, sulfate and bicarbonate, steers the brewing and influences the flavour: drier and tighter, or softer and rounder.

What is it?

Water is the biggest ingredient of beer: 85–95% according to the BJCP, about 95% according to the Brewers Association. In English breweries it has traditionally been called 'liquor'.

Natural water is almost never pure H2O. Water picks up minerals from the soil and rock it flows through. Those dissolved particles (ions) make the difference. Calcium and magnesium together make up the hardness. Bicarbonate determines the alkalinity: how much acid the water can neutralise. Those three mainly steer the acidity during brewing. Sulfate, chloride and sodium mainly act on the flavour.

A brewery uses much more water than ends up in the beer. In the US that is, according to the Brewers Association, an average of around seven litres of water per litre of beer; many craft breweries stay below three.

What does it do in beer?

Water does two things in beer: it helps determine how the brewing goes, and it acts like seasoning in the flavour.

The mash pH. When mashing, you mix crushed malt with hot water, so that enzymes convert starch into sugar. According to John Palmer, the acidity of that mixture should be between 5.2 and 5.6 (measured at room temperature). Calcium lowers the pH, bicarbonate pushes it up. If the pH goes above about 6, more tannins dissolve from the husk and the beer can taste harsh and astringent. Dark, roasted malt is acidic by nature. That is why water with a lot of bicarbonate suits dark beer better, and water with little bicarbonate suits pale beer. Brewers sum up this balance between calcium, magnesium and bicarbonate in a single figure: the residual alkalinity.

The flavour. - Sulfate makes the hop bitterness drier and tighter. Too much makes the bitterness astringent and can smell sulfurous. - Chloride gives a fuller, rounder impression. It does not make beer maltier, but lets the malt come out better. - Sodium rounds things off in small amounts and tastes salty in large amounts. - Magnesium is food for the yeast in small amounts; too much tastes harsh and mineral. - Calcium also helps with a clear beer and the settling out of yeast.

What does not belong in it counts too. Chlorine from tap water can form chlorophenols with compounds from the wort, which taste of medicine or sticking plaster.

Types

Soft, hard and alkaline. Soft water contains little calcium and magnesium, hard water a lot. You can boil away part of the temporary hardness (bound to bicarbonate), but not the permanent hardness. Waternet, the drinking water company of Amsterdam, gives hardness in German degrees (°dH) and mmol/l, and calls its tap water soft, at 7.8 °dH (1.40 mmol/l).

Famous brewing waters. - Pilsen: few minerals. According to the BJCP, water low in sulfate and carbonate gives Czech pilsner a strikingly soft, round hop character, despite a good deal of hops. - Burton-upon-Trent: well water with a lot of gypsum (calcium sulfate), according to Historic England ideal for pale ale. The sulfate content does differ strongly per well, though: according to water expert Martin Brungard up to 800 ppm at one brewery and around 200 ppm at another, from the same groundwater layer. - Munich: hard, lime-rich water, actually better for dark beer. For the pale Helles it had to be softened. - Dortmund: mineral-rich water, which according to the BJCP you can taste as a round, full flavour.

The 'classic' water profiles that circulate in tables are not always reliable: sources give different numbers, and Palmer himself wrote in 2025 that several profiles in his table do not produce a realistic composition.

What brewers do with water. - Remove chlorine, for example with an activated carbon filter. - Soften by boiling or, as used to be done in Munich, with milk of lime. - Add acid, such as lactic acid or acidulated malt, to neutralise the alkalinity. - Add salts: gypsum or calcium chloride. Adding gypsum is called Burtonising. - Dilute with distilled water, or reverse osmosis: that removes (almost) all the minerals, after which you build the water up again.

Myth or fact?

Partly true

‘Water makes the beer: good beer starts with pure spring water.’

Water matters, but 'spring' or 'pure' says little. What counts is what is dissolved in it, and brewers have been adjusting their water since the 19th century.

Partly true

‘Water makes the beer: good beer starts with pure spring water.’

Water is the biggest ingredient of beer, and the dissolved minerals influence the acidity during brewing and the flavour. In that sense it is correct: with unsuitable water, good beer is difficult. A review article in the Journal of the Institute of Brewing (2012) writes that in the past the local water helped determine which beer styles developed in a region.

But 'spring water' or 'pure' is not the yardstick. Groundwater and surface water pick up minerals from the ground they flow through, and whether that works out well depends on the beer you want to make. Water with little bicarbonate suits pale beer, water with a lot of bicarbonate suits dark beer. According to water expert Martin Brungard, there is no water source that is suitable for all beer styles without treatment.

And brewers have long since stopped depending on their source. In 1889, Alfred Barnard wrote that brewers outside Burton spent a lot of money to make their water resemble that of Burton. In 1897, at one English brewery, every beer got gypsum and other salts, except the stout. According to the same JIB article, reliable water treatment made breweries independent of their local water. With reverse osmosis, a brewer can nowadays remove almost all the minerals from the water and then build it up again.

Sources

Myth

‘Guinness is black because of the water from the Liffey.’

The colour comes from roasted barley and dark malt, not from the water. And according to Guinness itself, the brewing water does not come from the Liffey, but from the Wicklow Mountains.

Myth

‘Guinness is black because of the water from the Liffey.’

The colour of stout does not come from the water. According to the BJCP, so much dark roasted malt or roasted grain goes into Irish stout that the beer turns black; Dublin-style stouts use roasted barley. Guinness itself mentions a combination of malted, unmalted and roasted barley. According to Guinness, quoted by the BJCP, the beer looks black but is actually a very dark ruby red.

The Liffey is wrong too. According to Guinness, the water comes from the Wicklow Mountains, some 40 km away, south of Dublin, and is 'not (and never has been)' taken from the river.

There is a connection between water and dark beer, though. Roasted malt is acidic, and that suits water with a lot of bicarbonate. That is why dark beers are often linked to cities with alkaline water. What the brewing water of Guinness was like in the past is disputed. According to the brewing handbook How to Brew and the BJCP study guide, the Dublin water was alkaline, with a lot of bicarbonate. Water expert Martin Brungard, on the other hand, writes that the brewery traditionally used lightly mineralised water from the Wicklow Mountains, and a chemist wrote in 1893 in a British brewers' journal about 'the soft, stout-producing waters of Dublin and London'. Either way: the colour comes from the grain.

Sources

Partly true

‘More sulfate makes beer hoppy, more chloride makes it malty: the ratio decides.’

Sulfate makes the bitterness drier and chloride gives a fuller impression. But the ratio alone says little: the amounts count too, and both only strengthen what hops and malt already bring.

Partly true

‘More sulfate makes beer hoppy, more chloride makes it malty: the ratio decides.’

The core is old. An English brewing handbook from 1956 already says that sulfate gives a dry taste that suits pale ale, and that chloride brings out the fullness that dark beers need. Modern sources say the same: more sulfate gives a drier, more pronounced bitterness, more chloride a rounder, fuller impression.

But the ratio is not a magic formula. John Palmer warns that 40:10 is not the same as 400:100. The same ratio can do little at low levels and give a harsh, mineral taste at high levels. He gives a usable range of 9:1 to 0.5:1, with a maximum per compound. Martin Brungard stresses that chloride does not make beer maltier: it lets the malt that is already in it come out better. Sulfate does not add hops itself either: according to Palmer it strengthens the hop bitterness that is already there.

The acidity during brewing, which depends among other things on calcium and bicarbonate, also influences how bitterness and malt come across. How large the effect of the ratio in your glass is exactly, we cannot say with certainty: we have not found a peer-reviewed sensory study of it.

Sources

Myth

‘Pale ale was invented in Burton, or IPA was the first pale ale.’

Pale ale was already being brewed in England in the late 17th century, well before IPA and before Burton's heyday.

Myth

‘Pale ale was invented in Burton, or IPA was the first pale ale.’

Beer historian Martyn Cornell shows that pale ale is much older than IPA. In the late 17th century pale malt was already being made in England by drying malt with coke. According to a report from 1695–97, such a malt gave the beer 'little Colour or Taste'.

The county of Derbyshire was known for its pale ale in the mid-18th century. In 1709 'Burton pale' was already being sung about, and according to a source from 1760 pale ale was also brewed in London under Queen Anne (early 18th century). Before the great rise of Burton IPA, pale ale was brewed all over Great Britain, in Scotland and Wales too.

IPA came only later. Pale ale 'brewed expressly for the India market' turns up in 1822, and the name (East) India Pale Ale is first known from 1829. Burton became famous afterwards for its bitter pale ales, but was not the cradle of pale ale.

Sources

A bit of history

An English brewing book from 1846 reports that brewers disagreed about the best water: one preferred hard water, another soft. The same book attributes the quality of Burton ale to gypsum in the water. In 1830, according to that book, Burton brewers sued a publisher for libel: a book by that publisher said that they added gypsum. The gypsum turned out to be naturally present in their water, and the publisher lost.

In 1889, Alfred Barnard wrote that brewers elsewhere spent a lot of money to make their water resemble that of Burton. In 1897, the English brewery Hancock treated its water differently for each type of beer, with gypsum and other salts. In Munich, the hard water had to be softened in the 1890s for the new Helles.

A review article from 2012 states: in the past, the local water helped determine which beer styles arose in a region; thanks to water treatment, breweries became independent of it.

How to taste it

A tip to learn to recognise water in your glass: put a Czech and a German pilsner side by side. The Czech one has, according to the BJCP, a soft, round hop character, thanks to water low in sulfate and carbonate. In the German one, mineral-rich water can strengthen and lengthen the dry finish. In English bitters and IPAs in the Burton style, sulfate-rich water can give a dry, mineral finish, sometimes with a hint of sulfur. And with a stout: the black colour comes from roasted grain, not from the water.

Where it takes centre stage

More about what goes into beer

YeastHopsMalt

Terms

Water hardness
The amount of calcium and magnesium dissolved in water. Temporary hardness (bound to bicarbonate) you can partly boil away, permanent hardness (bound to sulfate and chloride) you cannot; in the Netherlands you see hardness in mmol/l (as in the Drinkwaterbesluit, the Dutch drinking water decree) or in German degrees (°dH).
Alkalinity
The ability of water to neutralise acid, in brewing water mainly through bicarbonate. A lot of alkalinity pushes the mash pH up; dark malts, which are acidic by nature, can compensate for that.
Mashing
Mixing crushed malt with hot water, often at around 65–68 °C, so that the enzymes from the malt convert the starch into sugars; at a lower temperature the beer becomes drier and lighter, at a higher one fuller.
Mash pH
The acidity of the mixture of crushed malt and hot water during mashing. According to John Palmer it should be between 5.2 and 5.6 (measured at room temperature); above about 6 more tannins dissolve and the beer can taste astringent.
Residual alkalinity
A rule of thumb for how brewing water influences the mash pH: the alkalinity minus the pH-lowering effect of calcium and magnesium. Low residual alkalinity suits pale beer, high suits dark beer; it remains an approximation.
Sulfate-to-chloride ratio
The ratio between sulfate and chloride in the brewing water. More sulfate gives a drier, more pronounced bitterness, more chloride a rounder, fuller impression; the absolute amounts count too.
Burtonising
Adding gypsum (calcium sulfate) and sometimes Epsom salt to brewing water, so that it resembles the sulfate-rich water of Burton-upon-Trent; known from pale ale. The word ('Burton-izing') was already used in 1889.
Reverse osmosis
Water treatment with a membrane that removes almost all dissolved minerals from the water (RO water). Brewers then top that water up again with salts or blend it with other water, because yeast and mash need some minerals.
Wort
The sweet sugar solution that arises from malt and water, is then boiled with hops and only becomes beer through fermentation.
Sources for this page