Shipping to 30+ countries

Shipping

Hoptimaal offers a wide variety of beers both in-store and online. If you can place an order, we usually have the product in stock (though mistakes can happen, unfortunately). Products that are in stock will be shipped the same day if ordered before 3:00 PM.

If we make an error with stock levels, you will be notified within 24 hours. In that email, we will offer you an alternative product, the right to a full refund, and a new delivery time. It's up to you how you'd like us to resolve the issue.

We ship all orders with DPD from the Netherlands. You can choose between:

  • Home delivery or delivery to your work
  • Delivery to a DPD pickup point near you

Shipping costs and the free-shipping threshold for your country are in the table below.

Deposit

On cans and bottles we charge the Dutch deposit (statiegeld): €0.15 per can and €0.10 per bottle (a little more for some bottles). It shows as a separate line in your cart. The deposit belongs to the Dutch deposit system: you can return the packaging in the Netherlands, not in deposit machines in other countries.

Shipping Costs by Country

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CountryShipping costReduced rateFree shipping from
Netherlands€8.50–€75
Belgium€8.95–€100
Germany€13.50–€100
Denmark€15.95–€150
Austria€15.95–€150
Bulgaria€47.50€25 from €150not available
Estonia€17.50–€150
Finlandpickup point €24.95
home €29.95
home: €10 from €200pickup point €200
home €250
France€16.95–€150
Greece€29.50€15 from €150not available
Hungary€21.95€10 from €150€200
Ireland€15.95–€150
Italy€16.95–€150
Croatia€47.50€25 from €150not available
Latvia€17.50–€150
Lithuania€21.95€10 from €150€200
Luxembourg€12.95–€150
Poland€15.95–€150
Portugal€19.95€10 from €150€200
Romania€27.50€10 from €150not available
Spain€18.75–€150
Czech Republic€15.95–€150
Swedenpickup point €24.95
home €29.95
home: €10 from €200pickup point €200
home €250
Norway*Coming soon
United Kingdom*Coming soon
Switzerland*Coming soon

Delivery

DPD generally delivers within 24 hours after receiving the parcel. So if we have received your order before 15:00 on working days, in 99% of cases you will have your order at home the next day. It may sometimes happen that they need one day longer. You can follow this via the Track & Trace details you receive from us, so you can see exactly where your order is. DPD also gives you a time window of 2 to 4 hours in which your order will be delivered. Not at home? No problem! You can indicate yourself whether you want them to come by again tomorrow or whether they should deliver it to the nearest post office.

Do you have a question about the delivery of your beer? Feel free to contact us: customer service.

Returns

You have a cooling-off period of 14 days after you have received the product. Within this period you can register the product for return. The email you received stating that your order is on its way contains a link that you can use to easily and free of charge download and print a return label. Returning is free: we provide the return label and the shipping costs of your return are at our expense. After registering your return, you have another 14 days to send the product back. If you bought multiple items at once, the period starts after receipt of your last item.

How do I return or exchange a product?

  • Fill in the return form within 14 days after receipt. If you are unable to print the return form, please write at least the order number and your name on a piece of paper and include it with your return.
  • Register your return with our customer service. You can do this by sending an email to: info@hoptimaal.nl or by calling 085 -130 1591. Or print your return label yourself via the link in the email titled "Your order is on its way".
  • After registering your return, you have another 14 days to send the product back.
  • Then send your return back in its original condition and with the packaging. Products that are damaged or incomplete are not eligible for exchange or refund.

Please note: after the 14-day cooling-off period it is no longer possible to return your product.

What can you expect after returning your product?

After receiving your return, you will receive a confirmation from us. This can take 3 working days, but in general we process your return on the day we receive it. We will check your return to see whether your product meets our return conditions and will then get to work on the solution you want.

Do you want your money back?

  • We will refund the purchase amount within 3 working days after confirmation of receipt to the account with which you paid. If you want to receive the purchase amount in another way, please contact us about the possibilities.
  • In case of visible signs of use, missing accessories or missing packaging, you are no longer entitled to a refund. If the packaging is not returned entirely in its original condition, we won't make a fuss and you will in any case get 75% of the purchase amount back. This is very rarely the case; usually the full purchase amount is simply refunded.

Do you want to receive a new product?

After receiving your return, we will send the new product right away. If the product is no longer in stock, we will refund the purchase amount to the account with which you paid.

  • Is the new product cheaper? The remaining amount will be refunded to your account within 3 working days.
  • Is the new product more expensive? You will receive a payment request for the remaining amount. After receipt of payment, we will send the product immediately.
  • Do you want to receive the new product at a different address or on a different day? Please contact us.

Exceptions

Beer that has been opened will not be taken back. We also do not take back beer that you ordered at a discount because the shelf life is almost expired. Of course we state this clearly on the product page, so that you are not surprised by a limited best-before date.

The item may be returned to the address below:

Hoptimaal
Leeghwater 5
3825MR Amersfoort
Netherlands

Order before 3:00 PM on weekdays, shipped today.
Break-proof packaging

Your beers are always carefully packaged. If there is any damage during transit, we offer a guarantee. Not satisfied, money back.

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Beer School › Stout · Dark & Creamy

Milk stout

Milk stout is a sweet, full and creamy stout with a mild roast, which can remind you of coffee with cream. The 'milk' refers to lactose: milk sugar that keeps the beer sweet.

  • Alcoholusually 4–6%
  • Entry levelEasy to start with

How it usually tastes

Bitter
Sweet
Sour
Roasted
Fruity
Full

Average for this style; every beer has its own accent.

What is it?

Milk stout is the historical name for what the style guides call sweet stout. Another name is cream stout. It is a very dark, top-fermented stout made from pale malt with dark malt or grains. Often, but not always, the brewer adds lactose: milk sugar that brewer's yeast does not ferment. It therefore stays behind in the beer as sweetness and makes it fuller.

This is how it tastes according to the BJCP: - roasted, with coffee or chocolate, but mild and not burnt; - medium to quite sweet, right through to the finish, although some versions are in fact moderately dry; - much sweeter and less bitter than most other stouts; - medium-full to full and creamy, with low to moderate carbonation.

With usually 4–6% alcohol, milk stout is a good deal lighter than an imperial stout or pastry stout.

Avoiding lactose? In the EU lactose falls under the allergen milk. That has to be on the label, unless the name of the beer already clearly refers to milk.

Myth or fact?

Partly true

‘Milk stout contains milk.’

The name comes from lactose (milk sugar), not from milk. Lactose is obtained from whey and falls under milk in the EU allergen list, so check the label if you avoid lactose.

Partly true

‘Milk stout contains milk.’

The name milk stout refers to lactose, that is, milk sugar. Brewers add it as a sweetener. Brewer's yeast does not ferment lactose, so the beer stays sweet and becomes fuller. The idea of adding lactose to stout was patented in 1908 by the English food chemist William Melhuish. In 1909 Mackeson's in Hythe brewed the first milk stout.

The name does not mean that milk goes in. A British newspaper wrote as early as 1949 that no milk was used in the making, but lactose: a sugar from whey. In the EU allergen list, lactose does fall under 'milk'.

Not every sweet stout contains lactose. The BJCP writes that it is often added, not that it always is. If you are lactose intolerant or drink vegan, take a look at the label.

Sources

Myth

‘Lactose in beer is a modern invention of craft brewers.’

Lactose in stout was already patented in 1908, and in 1909 Mackeson's brewed the first milk stout. By 1912 the name had even been in court.

Myth

‘Lactose in beer is a modern invention of craft brewers.’

Lactose in beer is well over a century old. Ordinary sweet stout lost its sweetness as it aged. The English food chemist William Melhuish therefore patented the idea in 1908 of adding unfermentable lactose, so that the stout stayed sweet. In 1909 Mackeson's in Hythe brewed the first milk stout, and the company gave other breweries licences to make one as well.

In 1912 Mackeson won a court case against a London competitor. That competitor sold a 'milk stout' made with milk powder, but with almost no lactose. According to the newspaper report, Mackeson used 9 pounds of lactose per 36-gallon barrel (about 4 kilos per barrel of roughly 164 litres) and had already issued 14 licences. The magistrate ruled that 'milk stout' stood for stout with a considerable amount of lactose, and the competitor was fined.

Modern beers with lactose, such as many pastry stouts, therefore build on an idea from before the First World War.

Sources

Myth

‘Dark beer is heavier and stronger than blond beer.’

Colour is no measure of alcohol: beer gets dark from roasted or darkly kilned malt. A black Irish stout usually has less alcohol than a golden-yellow tripel.

Myth

‘Dark beer is heavier and stronger than blond beer.’

The colour of beer comes mainly from the grain. The more caramelised, roasted or darkly kilned malt the brewer uses, the darker the beer. CraftBeer.com of the Brewers Association expressly adds that colour does not equal alcohol content or mouthfeel. A quality guide of the Brewers Association for the trade also writes that colour sometimes suggests strength, but often wrongly.

The style guidelines show it in black and white. An Irish stout is black from dark roasted malt or barley, but according to the BJCP has 3.8–5.0% alcohol. A Belgian tripel is deep yellow to light amber and has 7.5–9.5%. The Brewers Association gives the same picture: a dry Irish stout has 4.1–5.3% at a colour of 80+ EBC (black), a tripel 7.1–10.1% at 8–18 EBC (pale). Such a stout does not have to be heavy either: the BJCP calls it remarkably smooth, with a medium-light to medium-full body.

Of course there are also dark beers that are strong, such as imperial stout (8–12% according to the BJCP). That is due to the amount of sugar that was fermented, not to the colour.

Sources

Where does it come from?

Milk stout is an English find from the early 20th century. Ordinary sweet stout lost its sweetness as it aged. The food chemist William Melhuish therefore patented the idea of adding lactose to it in 1908, and in 1909 Mackeson's in Hythe brewed the first milk stout. In advertising it was then promoted as a tonic for the sick and for nursing mothers.

By 1912 the name had already been in court. The magistrate ruled that 'milk stout' stood for stout with a considerable amount of lactose. After the Second World War the name milk stout largely disappeared in Great Britain. A newspaper wrote in 1949 that the word 'milk' had been dropped because the Ministry of Food did not approve of it and no milk went into the beer. Whether the name is still legally banned there today is unclear: the sources contradict each other.

How to pour it

A good starting point: 10–13 °C in an English pint glass.

Taste it yourself

All Milk stout in the shop
Did you like this? Then try Pastry stout →

Similar to: Stout, Porter

Terms

Lactose
Milk sugar that brewers add for a lasting sweetness, known from milk stout, and which falls under 'milk' in the EU allergen list.
Residual sweetness
Sugar that the yeast did not convert during fermentation and that therefore stays behind in the beer; lactose is a well-known example, because brewer's yeast does not ferment it.
Top fermentation (high fermentation)
Fermentation with yeast that rises to the top during fermenting (ale yeast), usually at a higher temperature than bottom fermentation; this is how pale ale, IPA, stout, weizen and Belgian styles such as witbier, dubbel and tripel, among others, are made.
Mouthfeel / body
How a beer feels in your mouth: how full or thin it is (the body), how much carbonation it has and whether it is, for example, creamy or rather astringent.
Sources for this page